Shipping Policy
Flat-Rate Shipping
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We offer flat-rate shipping on all non-custom orders.
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Shipping costs will be clearly stated at checkout.
Custom Orders & Shipping
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Custom orders will have shipping costs calculated based on size, weight, and destination.
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We will provide a shipping quote before finalizing your order.
Local Pickup
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If you are local and prefer to pick up your order, we can arrange a pickup time at no extra cost.
Returns and Refund Policy
At Unleashed3D, we take pride in creating high-quality, custom 3D-printed products. Since each item is made to order, we generally do not accept returns. However, we want you to be satisfied with your purchase, so please review our policy below:
Refunds & Replacements
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Defective or Damaged Items – If your item arrives damaged or has a defect due to a printing issue, please contact us within 7 days of receiving your order with photos of the issue. We will work with you to offer a replacement or a partial refund, depending on the situation.
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Design Errors on Custom Orders – If there is a mistake on our end (such as incorrect dimensions or design flaws that don’t match the agreed-upon design), we will correct it and send a replacement.
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Customer Design Approval – For fully custom designs, we provide previews before printing. Once a design is approved and printed, we cannot offer refunds for changes in preference.
Non-Returnable Items
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Custom orders that were printed as approved.
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Items damaged due to misuse or improper handling.
Cancellations
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Orders can be canceled before printing starts for a full refund. Once printing has begun, we cannot offer a cancellation refund.